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If you cant find your answer here? use our
Password Problems
If
you recieve the password but it doesn't work?
delete your cookies and try again
if
that didnt work?
Switch your browser, from internet explorer to firefox
you
can download firefox browser here
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If you don't recieve the password?
Often email spam filters
are set to delete what they think is spam.
check your spam folder,
If it is not there? Change your spam filter settings
then get our system to
send you another one by using Password
Recovery
With shaw
you can trun off your spam filter by going to shaw.ca
- login
click on webmail / settings / spam filter / then select the top choice.
"Disable Junk Email Filtering"
and click on our Password
Recovery
With Telus
you can report
non email spam by following these steps
OR you can simply turn
off
your spam filter here
and click on our Password
Recovery
These are simular to most email providers.
Emails have problems due to email
spam filters settings
If
you can not change your email settings then change your email
once they were changed to another email address "eg. hotmail, yahoo, gmail"
the problem was fixed.
It still is not
sending me my password?
Email us and we will send you one by hand
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I
have lost or forgotten my password, what do I do?
Go to the login
panel and click on our Password
Recovery
My ads
How can i find my ad if it is inactive or active?
login and click the
My ads
link located on the user's menu bar.
My new ad doesn't show in My
ads link?
If the system rejected or accepted your ad? it will say
in the info bar after you clicked OK
The only
reason the system will reject an ad, is one of pictures was to big.
maximum
file size 1 MB &
1024X768 pixels size.
Which is about the width of a 17 inch monitor
If it rejected your ad, click the OK button again to save the written
text
then go resize the pictures. Click modify on your ad, to update pictures.
If
you need program to re-size or change to JPEG format
click
here for a free program.
An admin will need to review your ad before it is actovated
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How can I change or update my
ad?
go to your ad and click on the Modify
link. "It's above the main picture"
How can i change an
picture?
Up load another on over top of it.
They are in order, the 4th pic
would be the 4th one down.
If it is still showing the old pic after the upload,
click the refresh.
We reconmend you
use your own reply to this posting once
to check that you do get your
emails from your ad.
If you dont get the email, you need to change you spam
filter setting.
or change to another email eg. hotmail or yahoo etc.
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Cancellation
Refunds
If we modify you ad before accepting it and you no longer
want
to advertise with us due to the manitory modifcations
you have 24
hours to email us for a refund.
This does not apply to ads that were modifed after
24 hours,
ads that had emails removed or acceeded of maximum words allowed
or
ads that did not conform to the submit form instructions clearly noted
on the left hand side.
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Account and listing removal
I had a working account but now i cant
sign in?
If you had an account but no listing your account was deleted.
Make
another when ready to add a listing.
If you made multi accounts, your listings & your accounts were deleted.
If you made multi listings that were the
same address, your listings & account were deleted.
Example: Rent
the whole house ad, then another ad for the basement suite of the same address.
You are only allowed one free listing.
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I had a listing and it was removed?
The most common reasons for this are:
"Incomplete listings or with little information are deleted"
There are clearly
marked guide lines in bold red to the left
of the input boxes.
Usually an admin will correct your new ad once & if
you changed it back
your free listing & account were probably deleted.
Once
a listing is approved, we give you the option to update your listing
but
we simply havent got time to correct Free listings all the time
if you
dont follow the guide lines, we remove your Free listings.
This saves
both you and us time and frustration.
There are also rare occasion
we can encounter a problem
with the program or needed to restore our database.
In
either case, make a new listing & follow the guide lines.
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Tips
on adding an listing
Click
here